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Netflix TV Video with no sound troubleshooting

If you are using Netflix TV or other internet TV,sometimes you may find TV no sound when connecting Earpanda Wireless Headphones for TV for seniors and hearing impaired.

Solutions as below:

If you use an assistive listening device or voice clarifying headset while watching Netflix, you may need to adjust your streaming device's audio output settings to Stereo or Linear PCM output. For help adjusting these settings, contact the manufacturer of your streaming device.

If your device is connected directly to your TV, check your Netflix app audio options. If surround sound (5.1) is selected, try changing it to Stereo instead. If you are unsure how to change your Netflix app audio settings, visit our alternative audio article.


If changing to stereo solves your audio issue, your equipment may not be surround sound compatible. Contact your device's manufacturer for assistance if you believe your equipment should be compatible with 5.1 audio.

NOTE: If you have to change your audio setting to stereo every time you play a movie or TV show, there may be a setting on your device that is causing it to default to 5.1 audio. Contact your device manufacturer for assistance in adjusting this setting to default to stereo audio.


Detailed solutions please visit netflix website link as below:

https://help.netflix.com/en/node/468


we believe the setting also applies to other internet TVs.

welcome to contact us if you still have any problem in hearing TV quietly and privately with our TV Headphones wireless

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